Privacy Policy
At Turf King & Cafe, we value the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, protect, and manage the information shared with us through bookings, enquiries, website forms, phone calls, and other interactions with our services.
By accessing our website, booking sports facilities, visiting our premises, or using our services, you agree to the practices described in this Privacy Policy. We are committed to maintaining the confidentiality and security of your personal information.
Information We Collect
We may collect personal information including your name, mobile number, email address, booking details, payment-related information, and any information voluntarily submitted through enquiry forms, WhatsApp messages, emails, or phone calls.
When you visit our website, certain technical information such as IP address, browser type, device information, pages visited, and browsing behavior may also be collected for website improvement and analytics purposes.
How We Use Your Information
The information collected is used to process court bookings, respond to enquiries, provide customer support, improve our services, communicate important updates, manage events and tournaments, and enhance the overall customer experience.
We may also use your contact information to send promotional offers, event updates, special discounts, and announcements related to Turf King & Cafe. Customers may opt out of promotional communications at any time.
Booking & Payment Information
Any information provided during bookings is used solely for reservation management and customer service purposes. Payment transactions are processed through authorized payment methods, and Turf King & Cafe does not intentionally store sensitive banking information such as debit card, credit card, or UPI PIN details.
Information Sharing
Turf King & Cafe does not sell, rent, or trade customer information to third parties. Information may only be shared when required by law, legal authorities, government regulations, or trusted service providers assisting us in operating our business.
Data Security
We take appropriate security measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we strive to maintain secure systems, no method of data transmission over the internet can be guaranteed to be completely secure.
Cookies & Website Analytics
Our website may use cookies and analytics tools to understand visitor behavior, improve website performance, and provide a better browsing experience. These cookies do not collect sensitive personal information and can be managed through browser settings.
Photography & Media Usage
During tournaments, events, coaching sessions, or promotional activities, photographs and videos may be captured at Turf King & Cafe. Such content may be used for marketing, social media promotion, website galleries, and advertising purposes unless otherwise requested by the individual.
Children's Privacy
Children participating in sports activities should be supervised by parents or guardians. Personal information related to minors will only be collected when necessary for registrations, coaching programs, tournaments, or safety purposes.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services. Turf King & Cafe is not responsible for the privacy practices or content of such external websites.
Your Rights
Customers may request access, correction, or deletion of personal information held by Turf King & Cafe, subject to applicable legal and operational requirements. Requests can be made using the contact details provided below.
Policy Updates
Turf King & Cafe reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be published on this page and become effective immediately upon posting.
Contact Information
Turf King & Cafe
Tribhuvan School, Danapur–Khagaul Road,
Mustafapur, Patna, Bihar – 801105
Phone: +91 90919 59195
Alternate Phone: +91 90607 53666
Email: infoturfking@gmail.com